01
Everyday resident Q&A
Lease terms, rent due dates, amenity hours, parking, package rooms, pet rules — answered instantly with the right property's policy.
← Carraggon Performers
Resident Messenger Performer — an agent that keeps residents.
Renewals, notices and the hundred small questions a day that eat your team's time — handled with the lease, the policy and the resident's full history in context.
Capabilities
Every resident conversation, answered with context.
02
Renewal campaigns
Opens the renewal conversation on schedule, presents the offer, answers objections and captures intent.
03
Notices & announcements
Water shutoffs, inspections, weather events and community news, delivered per building and confirmed as read.
04
Move-in and move-out
Walks new residents through setup and departing residents through notice, keys, cleaning and deposit expectations.
05
Sentiment & churn signals
Detects frustration and risk language, flags at-risk residents to your team before the renewal window.
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Routing to the right agent
Maintenance goes to the Maintenance Performer, balances to Collections — one conversation, right owner.
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Multilingual messaging
Communicates in the resident's preferred language across text, email and the portal.
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Full conversation history
Every thread searchable and summarized, so your team never re-asks what the resident already told you.
Live demo
Talk to the Resident Messenger Performer
Try it live: ask a resident question, or see how a renewal or community notice campaign gets handled. This is a sandbox — actions are simulated, not written to a live system.
Start with one of these:
How it works
One thread per resident, from move-in to renewal.
1
Listen
Resident messages on any channel, or a scheduled campaign opens the thread.
2
Understand
Intent classified against lease, property policy and the resident's history.
3
Respond
Accurate answer or offer, in the resident's language, in seconds.
4
Act
Renewal recorded, notice acknowledged, or the thread routed to the right Performer or person.
5
Report
Sentiment, renewal intent and open issues rolled up for your team.
What operators see
20%
higher renewal rates with automated renewal flows
60%
of resident messages resolved without staff involvement
24/7
response coverage, including weekends and holidays
Control
Warm, on-brand, and on policy.
The Performer speaks in your voice and never invents a policy — every answer traces back to a lease clause or a rule you set.
Policy-grounded answers
Responses are drawn from your lease documents and property policies, not general knowledge.
Approved renewal terms
Offers stay inside the rent and concession ranges you authorize per property.
Escalation triggers
Legal, harassment, safety and hardship language routes to a human immediately.
Complete audit trail
Every message, notice and acknowledgement logged with timestamps for compliance.
Put the Resident Messenger on your portfolio.
30 minutes. We'll take your upcoming renewal cohort and show you the outreach it would run.
Schedule your intro call→