← Carraggon Performers

Collections Performer — an agent that recovers the rent.

Consistent, compliant outreach on every aged balance. Payment plans your residents keep, promises that get tracked, and escalation only where it's genuinely warranted.

Capabilities

The collections calendar, executed without exception.

01

Scheduled delinquency outreach

Runs your dunning calendar exactly — day 1, day 5, day 10 — across text, email and voice, without anyone remembering to.

02

Balance clarity

Explains the balance line by line: rent, late fees, utilities, prior credits — so the dispute never starts.

03

Payment links

Sends a secure, prefilled payment link in the same message the resident is already reading.

04

Payment plans

Negotiates plans inside the terms you allow, records the agreement and tracks each installment.

05

Promise-to-pay tracking

Holds residents to what they committed to and follows up the moment a promise slips.

06

Hardship detection

Recognizes job loss, medical and assistance-program language and routes to your team or a rental assistance path.

07

Pre-legal packaging

When escalation is unavoidable, assembles the complete notice history and evidence file for your team.

08

Portfolio delinquency view

Live aging by property, entity and cohort, with recovery forecasting instead of a stale spreadsheet.

Live demo

Talk to the Collections Performer

Try it live: play a resident who is behind on rent and see respectful, compliant outreach and payment-plan negotiation. This is a sandbox — actions are simulated, not written to a live system.

Start with one of these:

How it works

From day-one aging to resolution.

  1. 1

    Detect

    Ledger monitored daily; the moment a balance ages, the resident is in the flow.

  2. 2

    Reach

    Respectful, clear outreach on your cadence and channel mix.

  3. 3

    Resolve

    Payment link, plan negotiation or hardship routing — whichever fits the conversation.

  4. 4

    Track

    Promises and installments monitored, follow-ups automatic on any miss.

  5. 5

    Escalate

    Only the accounts that truly need it reach your team, fully documented.

What operators see

30%

faster recovery on aged balances with consistent outreach

100%

of the dunning calendar executed, every cycle

0

missed follow-ups on a promise to pay

Control

Firm on the balance, careful with the resident.

Collections is the highest-risk conversation you have. The Performer stays inside contact rules, approved terms and a complete evidence trail.

Compliant communication

Contact hours, frequency limits, required disclosures and opt-outs enforced per jurisdiction.

Approved plan terms

The Performer only offers plans within the durations and amounts you authorize.

No legal threats

It never asserts legal outcomes; pre-legal steps are prepared for a human to decide.

Complete evidence trail

Every notice, message and agreement timestamped and exportable.

Put the Collections Performer on your aging report.

30 minutes. Bring your current delinquency and we'll show you the outreach plan it would run this week.

Schedule your intro call