01
Scheduled delinquency outreach
Runs your dunning calendar exactly — day 1, day 5, day 10 — across text, email and voice, without anyone remembering to.
Consistent, compliant outreach on every aged balance. Payment plans your residents keep, promises that get tracked, and escalation only where it's genuinely warranted.
Capabilities
01
Runs your dunning calendar exactly — day 1, day 5, day 10 — across text, email and voice, without anyone remembering to.
02
Explains the balance line by line: rent, late fees, utilities, prior credits — so the dispute never starts.
03
Sends a secure, prefilled payment link in the same message the resident is already reading.
04
Negotiates plans inside the terms you allow, records the agreement and tracks each installment.
05
Holds residents to what they committed to and follows up the moment a promise slips.
06
Recognizes job loss, medical and assistance-program language and routes to your team or a rental assistance path.
07
When escalation is unavoidable, assembles the complete notice history and evidence file for your team.
08
Live aging by property, entity and cohort, with recovery forecasting instead of a stale spreadsheet.
Live demo
Try it live: play a resident who is behind on rent and see respectful, compliant outreach and payment-plan negotiation. This is a sandbox — actions are simulated, not written to a live system.
Start with one of these:
How it works
1
Detect
Ledger monitored daily; the moment a balance ages, the resident is in the flow.
2
Reach
Respectful, clear outreach on your cadence and channel mix.
3
Resolve
Payment link, plan negotiation or hardship routing — whichever fits the conversation.
4
Track
Promises and installments monitored, follow-ups automatic on any miss.
5
Escalate
Only the accounts that truly need it reach your team, fully documented.
What operators see
30%
faster recovery on aged balances with consistent outreach
100%
of the dunning calendar executed, every cycle
0
missed follow-ups on a promise to pay
Control
Collections is the highest-risk conversation you have. The Performer stays inside contact rules, approved terms and a complete evidence trail.
Compliant communication
Contact hours, frequency limits, required disclosures and opt-outs enforced per jurisdiction.
Approved plan terms
The Performer only offers plans within the durations and amounts you authorize.
No legal threats
It never asserts legal outcomes; pre-legal steps are prepared for a human to decide.
Complete evidence trail
Every notice, message and agreement timestamped and exportable.
30 minutes. Bring your current delinquency and we'll show you the outreach plan it would run this week.
Schedule your intro call→